Reference

Terms That Keep Your Account Moving

These terms set out what you agree to when you open and use a meta888 account — covering deposits through bKash, Nagad, and Rocket, withdrawal requests, account conduct, and what happens if there is a dispute.

Account eligibility rulesbKash, Nagad, Rocket payment termsWithdrawal conditionsAccount conduct standardsJurisdiction-dependent access
meta888 Terms That Keep Your Account Moving
HOW WE HANDLE THIS

Accountability Behind These Terms

These terms are not a formality — they define the working relationship between your account and this platform. We update them when our processes change, and we notify active accounts before major changes take effect. If you continue using your account after an update, that counts as acceptance of the revised terms.

Account Security and Identity Your account is personal. Sharing login access or using another person's bKash or Nagad wallet for deposits breaches these terms and may result in account suspension pending review.
Transaction Records and Retention We retain records of all deposits, withdrawals, and game activity linked to your account. These records are the basis for any dispute resolution under these terms.
Requesting Changes to Your Data To request a correction to your registered account details — name, phone number, or linked wallet — contact support with proof of identity. Changes are reviewed before they are applied.
Dispute Resolution Process Raise a dispute by contacting support within the timeframe stated in these terms. We review transaction logs and wallet records before issuing a decision; the outcome is communicated by email.
TERMS CONTACT PATHS

Reach Us About Your Terms Query

If any part of these terms is unclear, or you need to raise a dispute about a transaction — whether through bKash, Nagad, or Rocket — contact our support team directly. We handle terms-related queries through live chat on the site, email, and our mobile-accessible help centre, so you can reach us from whichever device you are on.

Team online

Live Chat

Start a chat from the account dashboard on any device. Our team handles terms queries, withdrawal holds, and account verification requests through this channel.

Email Support

Send your query by email for a written record. Useful when raising a formal dispute or asking for clarification on a specific clause in these terms.

Mobile Help Centre

Access the help centre directly from your phone browser without logging in. Covers common terms questions around bKash, Nagad, and Rocket payment rules.

Common Questions About These Terms

These are the questions we hear most often about account rules, payment conditions, and what these terms mean for your day-to-day use of the platform.

Yes. Every deposit and withdrawal — whether through bKash, Nagad, or Rocket — is governed by these terms alongside the individual wallet provider's own transaction rules.

No. The wallet you use must be registered in your own name and match your account details. Third-party wallets breach our terms and may trigger a withdrawal hold.

Contact support through live chat or email to raise a formal dispute. We review transaction records and wallet logs before issuing a written decision, typically by email.

We notify active accounts before significant changes take effect. Continued use of your account after the update date counts as acceptance of the revised version.

Access depends on your local law and the regions we currently support. It is your responsibility to check whether using this platform is permitted where you are.

Reach out to support with valid proof of identity. Our team reviews the request before applying any change to your name, phone number, or linked wallet details.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.