Reference

How meta888 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you use meta888, how we use it, and how you can control it.

Data collected at account creationbKash, Nagad, Rocket payment dataYour right to access or delete dataCookie and device trackingHow to contact us about your data
meta888 How meta888 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to delete your account information, or report a privacy concern, our support team handles these requests directly. You can reach us through live chat on the meta888 site, by email at our support address, or through your account dashboard under the privacy request section. We aim to respond to all data requests within the timeframe required by applicable rules for your region.

Team online

Live Chat

Start a chat session from the meta888 site or mobile browser. Our team can take your data request and log it for the privacy team.

Email Support

Send your data access or deletion request by email. Include your registered mobile number or the bKash, Nagad, or Rocket number tied to your account.

Account Dashboard

Log in, go to account settings, and find the privacy request option. You can submit a data query or request a record of what we hold on your account.

DATA SECURITY PRACTICE

How We Protect and Manage Your Data

We use SSL encryption on every page of meta888, including at login, deposit and withdrawal steps. Your account password is stored as a hashed value — we cannot see it in plain text. Session tokens expire automatically after a period of inactivity on your device, so if you step away from your phone, the session closes on its own. We keep transaction records tied to bKash, Nagad, and Rocket payments for as long as your account is active and for a retention period after closure, as required by applicable financial rules for eligible regions.

SSL Encryption Every connection to meta888 — login, wallet deposit, withdrawal request — runs over SSL so your data is not readable in transit on any network.
Cookie Policy We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage cookie preferences in your browser settings at any time.
Data Retention Account and payment data, including bKash and Nagad transaction logs, is held while your account is active and for the retention window applicable in your region after closure.
Account Security Steps We prompt a one-time password to your registered mobile number when a login comes from an unrecognised device, reducing the risk of unauthorised account access.

Common Questions About Your Privacy at meta888

These are the privacy questions we hear most from people in Bangladesh who use meta888 with bKash, Nagad, or Rocket. If your question is not here, reach us through live chat or account settings.

We collect your name, mobile number, email, and the payment method you register — bKash, Nagad, or Rocket. We also log your device type and IP address at account creation.

No. Your bKash, Nagad, or Rocket PIN is entered in your wallet app and never transmitted to or stored by meta888. We only receive the transaction reference number.

Yes. Submit a data access request through your account dashboard or by emailing support with your registered mobile number. We will send you a record of what we hold.

Use the privacy request option in account settings or contact support by live chat. We process deletion requests subject to retention obligations that apply in your eligible region.

We share data only with payment processors like bKash, Nagad, and Rocket to complete your transactions, and only where local law requires disclosure. We do not sell your data.

Transaction records and account data are kept while your account is active and for a post-closure retention period required by applicable financial rules for supported Bangladesh regions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.